FAQs – Dragonfly Counseling and Wellness

We understand that life happens! If you need to cancel or reschedule your appointment, please give us at least 24 hours notice to avoid any cancellation fees. You can cancel your session through the client portal or reach out to your therapist via the messaging app in the client portal.

Your first session will be an intake assessment where you and your therapist will discuss your concerns, they will gather a psychosocial history and explore your goals and what you hope to gain from therapy.

Life changes can sometimes be complex and difficult to maneuver, causing overwhelming feelings. However, you do not have to continue facing these hardships alone. I am dedicated to fostering a safe and non-judgmental environment to support your growth toward healing and inner peace. As a Counseling Trainee, I am committed to providing a safe, non-judgmental environment where you can explore your emotions and values.

Training: I am completing my Master’s in Clinical Mental Health Counseling at Capella University. I have experience working with a variety of clients and addressing issues such as anxiety, depression, life transitions, and relationship struggles. As a team, we will work together to accomplish the goals that you set for yourself, identify and tap into your strengths, and overcome any obstacles. Everyone has a unique story, and I intend to respect yours as we collaborate in the therapeutic process.

Specialties: Anxiety and Stress Management, Depression, Life Transitions, Adolescents and Teens, and Relationship and Communication Issues.

Treatment Orientations: Integrative Therapy Approach, Person-Centered, Strengths-Based Therapy.

My message to you: It can be difficult to know where to start, and asking for help may feel daunting. I am committed to providing a non-judgmental, safe space where you can be your true self. You can expect authenticity and openness from me as I collaborate with you to tailor your treatment to your unique needs and goals. If you’re struggling, consider this your sign to take the first step toward healing. I would be honored to support you—please reach out to schedule a consultation when you’re ready to begin.

Yes, we offer couples counseling and can support you incidentally if there is something specific you would like to address in a safe space with a friend or family member. If you’d like to bring someone to your session, please let your therapist know in advance to make sure you and your therapist are on the same page regarding the goals of the session.

If you’re feeling overwhelmed, stressed, anxious, or dealing with difficult emotions or life changes, therapy can be a helpful way to process these feelings and learn coping strategies. We recommend scheduling an initial consultation to explore how therapy might benefit you.

Yes, we offer secure teletherapy sessions for clients who prefer to meet virtually. This is a great option for those who may have scheduling difficulties or prefer the convenience of remote sessions.

It’s important that you feel comfortable with your therapist. If you feel that your therapist isn’t the right fit, don’t hesitate to discuss your concerns. We can also help you transition to a different therapist if needed.

The length of therapy varies depending on the individual. Some clients seek short-term therapy to address a specific issue, while others benefit from long-term therapy to work through deeper concerns. Your therapist will work with you to determine the best course of action based on your progress and goals.

Our therapists are trained in various therapeutic modalities, including Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), Solution Focused Therapy, trauma-informed therapy, and mindfulness-based approaches. We tailor the treatment to meet your unique needs.

Absolutely! If you have a preference for a therapist based on their specialty, gender, or background, please let us know, and we’ll do our best to match you with someone who aligns with your needs. You can also browse therapist bios on our website.

Yes, your privacy is of the utmost importance to us. Everything discussed in therapy is confidential, with a few exceptions required by law, such as instances involving harm to yourself or others. Your therapist will explain confidentiality and its limits during your first session.

No, we do not use insurance, but utilize a self-pay model and can provide a superbill for you to submit to your insurance company for out-of-network reimbursement.

The frequency of your sessions will depend on your specific goals and needs. Some clients attend weekly, while others may come bi-weekly or on a less frequent basis. You and your therapist will collaborate to create a schedule that works best for your situation.

Therapy sessions are 60 minutes long.

You can schedule an appointment by using our online booking system through simple practice: https://dragonflycw.clientsecure.me . If you’re a new client, you are welcome to reachout via phone and we will help match you with the right therapist for your needs.

We offer both individual and relationship counseling. Our team specializes in treating anxiety, gender exploration, pregnancy, infertility, and relationship issues, among other concerns.

Brooke Taylor

It can be difficult to navigate life’s challenges on your own. I am dedicated to working collaboratively with you to help you make progress toward your goals. As a Counseling Trainee, I am committed to providing a safe, non-judgmental environment where you have the freedom to explore your emotions and values.

Training: I am completing my Master’s Degree in Clinical Counseling at Concordia University of Irvine. Having worked with individuals with a variety of mental, emotional, and behavioral issues, I have gained the insight that all clients are unique. I strive to tailor my treatment to what works best for your needs.

Specialties: Depression, life transitions, relational issues, and educator concerns.

Treatment Orientations: Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, and Person-centered

My message to you: You are the expert of your life and I’m here to help guide you towards healing and meeting your goals. I strive to create a relaxed environment where we can get to the root of what is causing you pain. Although therapy can be heavy at times, my sessions are often lightened with laughter. It can be incredibly healing. I believe that the relationship between a therapist and client is what determines success in therapy, let’s see if we would be a good fit!

Molly Olejownik

Asking for help is hard, and I’m really glad you’re here! I am dedicated to working with you to help you meet your goals and live the life that you want. Our time together is yours and I want you to get the most out of it.

Training: I received my Master’s Degree in Education and certificate of Clinical Mental Health Counseling from the University of Dayton. I am dual licensed as a school counselor and as a professional counselor. I am experienced working with a diverse population, range of ages, and have treated a multitude of concerns in the private practice setting.

Specialties: Anxiety, depression, life transitions, relational issues, and educator concerns.

Treatment Orientations: Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, and Person-centered

My message to you: You are the expert of your life and I’m here to help guide you towards healing and meeting your goals. I strive to create a relaxed environment where we can get to the root of what is causing you pain. Although therapy can be heavy at times, my sessions are often lightened with laughter. It can be incredibly healing. I believe that the relationship between a therapist and client is what determines success in therapy, let’s see if we would be a good fit!

Alicia McDonald

Everyone struggles sometimes, but when you find yourself struggling most of the time, it is important to seek out the help you need to move through your difficulties. Taking the first step toward healing is challenging for many people. Coming this far in your search for a counselor shows you are ready to move forward on your journey toward healing. I believe you have the inner wisdom to know what is best for you and I am there to support and guide you through what we together identify as areas in need of evolution, healing, or balance.

Training: I received a Master of Science Degree in Mental Health Counseling in 2014 from Capella University. My clinical background has afforded me the opportunity to gain experience working with diverse populations and treating clients with a wide range of mental, behavioral, and emotional issues. I am also a Certified Clinical Anxiety Treatment Professional and have advanced training in sex therapy.

Specialties: Anxiety, sex and sexuality, men’s issues and issues specific to the LGBTQIA+ community and relationships, including working with people practicing ethical non-monogamy and alternative relationship styles.

Treatment Orientations: Cognitive Behavioral Therapy, Acceptance and Commitment Therapy, Mindfulness Based Practices and Person Centered.

My Message to You: In a safe and supportive environment where you are free to be your most authentic self, I am waiting for you to begin this journey together. Why wait another day when you have the courage now to take the next step toward regaining the balance and wellness in your life you deserve. Counseling can sometimes be difficult, but when walking this path with me, you will not feel alone in the process.

David Stump

I am eager to help you find ways to enhance your life and develop skills to manage the challenges you encounter. Knowing your needs will change as you grow, I am here to work together to find what works best for you.

Training: I received a Master in Clinical Counseling from the Chicago School for Professional Psychology. Over the past 10 years, I have worked in a number of different settings with varying ages and populations. This has helped me adapt my treatment skills to the needs of the individual and provided me with a greater understanding of the unique challenges faced by the clients with whom I work.

Specialties: Anxiety and stress, working with Veterans, men’s mental health issues, and relational issues.

Treatment Orientations: Cognitive-Behavioral Therapy, Motivational Interviewing, Mindfulness-Based therapy

My message to you: Seeking help and being vulnerable is hard to do. I honor the strength that it takes to reach out for services, and I am ready to work with you to get you from where you are today, to where you want to be.

Frequently Asked Questions

1. What services does your counseling center provide?

2. How do I schedule an appointment?

3. What should I expect during my first session?

4. How long does each therapy session last?

5. How often will I need to come to therapy?

6. Do you accept insurance?

7. What if I need to cancel or reschedule my appointment?

8. Is therapy confidential?

9. Can I choose my therapist?

10. What types of therapy do you offer?

11. How long will I need to be in therapy?

12. What if I don't feel a connection with my therapist?

13. Do you offer virtual or teletherapy sessions?

14. How do I know if therapy is right for me?

15. Can I bring my child or spouse to therapy with me?

WHY WE DO NOT WORK DIRECTLY WITH INSURANCE

After thoughtful consideration, we’ve chosen not to work with insurance companies or bill them directly. Instead, we operate as out-of-network providers. Here’s why:

Privacy Concerns - When insurance is involved, your personal information may be shared with a third party, and privacy is not guaranteed. Your confidentiality is important to us.

Session Limits - Insurance companies often dictate how many sessions you can have, how long they last, and how frequently you can meet with your counselor. We believe these decisions should be made between you and your therapist—not by an insurance provider.

Time Consuming -Dealing with insurance companies can take a lot of time, time we’d rather spend focusing on your care and well-being.

HOW CAN I SUBMIT SUPERBILL?

Submitting a superbill to an insurance company for out-of-network counseling reimbursement typically involves the following steps:

2. Review Your Insurance Plan: Before submitting, review your insurance policy to understand your out-of-network benefits. This includes checking if you have met your deductible, the percentage of reimbursement, and any limitations on the number of sessions covered.

3. Complete a Claim Form: Most insurance companies require you to fill out a claim form, which can usually be downloaded from their website. This form will ask for basic information about you, your insurance plan, and the services provided.

4. Attach the Superbill: Attach the superbill to the completed claim form. Ensure all the information is accurate and complete to avoid delays in processing.

5. Submit the Claim: You can submit the claim either online through your insurance company's portal, by mail, or sometimes via fax, depending on the insurance company's preferences. If submitting by mail, be sure to keep copies of all documents.

6. Follow Up: After submission, monitor your claim status through your insurance company's portal or customer service. If there are any issues, be prepared to provide additional documentation or clarification.

Copyright © Dragonfly Counseling & Wellness

Copyright © Dragonfly Counseling & Wellness